Privacy & Security Policy

Please read this privacy & security policy carefully before using the site. By your use of the website you agree:

Al-Futtaim Trading Company L.L.C trading as Homeworks or any subsidiaries and affiliates thereto Al-Futtaim (collectively “we”, “our”, “us”) maintains this website and mobile application (collectively ‘Platform’). This includes all the Platform’s information, communication, software, scripting, photos, texts, videos, graphics, music, sounds, images, other materials and services (collectively ‘Content’). Our Content is provided as a form of convenience for its online visitors, customers, employees and the public (collectively “user”, “users”, “you”, “your”, “yours”). We have adopted this Privacy & Security Policy to inform our users how and why we collect, store and use personal information.


  1. What personal information do we collect from you and how?
  2. What we do & don’t do with your personal information
  3. We care about your security
  4. What you need to know about our cookies
  5. What you need to know about bazaarvoice
  6. What about policy changes?


What personal information do we collect from you and how?

Al-Futtaim collects users’ personal information; this excludes storing the user’s payment details when the user visits our Platform, or places an online order with us. We may ask you for personal information at other times, including by way of example:

Our web servers also collect the domain names of users on our Platform. This information aggregated is to measure number of visits, average time spent on our Platform, pages viewed, etc.

What we do & don’t do with your personal information

Al-Futtaim uses your personal information for the following:

Al Futtaim does not disclose your personal information with third parties without your consent except that Al Futtaim may disclose your personal information as follows:

By using our Platform, you hereby consent to the collection and use of your personal information as set forth in the policy currently in effect.

We care about your security

We only collect your personal information to the extent deemed necessary to serve our legitimate business purposes, and we use appropriate security technology to ensure the security, integrity and privacy of your personal information, as it deems appropriate. Nonetheless, we are not responsible for any breach of your security or for the actions of any third party, who may have obtained any personal information.

What you need to know about our cookies

“Cookies” are pieces of information that we transfer to your hard drives solely for record-keeping purposes. This could involve cookies, pixel tags and similar technologies used to track users visiting our advertising banners and hyperlinks on other websites, to cookies that store usernames and passwords, giving users a seamless access to our Platform. By using our Platform, you hereby consent that Al-Futtaim may place cookies on your device.

What you need to know about BazaarVoice

We conduct product ratings and reviews via our partner BazaarVoice, and these are the following stipulations with regard to BazaarVoice.

What about policy changes?

Al Futtaim reserves the right to change this Privacy & Security Policy at any time by posting an updated on our Platform, so please check back periodically to ensure you are aware of the most current policy.